Reading List

Required Reading for New Hires

The Traveler's Gift, Mastering Change and Fierce Conversation are required reading for all new hires and everyone at Skyline.

All Leaders And Successful People Never Stop Reading

Books are very powerful, they change and transforms lives. Nearly all successful people will tell you that there is at least one book that they read that completely turned around and transformed their life. Information and knowledge can mean power, it can lead to inspiration and success, but only if you apply the right information to help you better your life and career.

No time? No money?

If you think that you don’t have enough time to start reading, you’re wrong. How do I know? Because we make time for the things that are important to us. How much TV do you watch? How much time do you spend trawling the web? You could easily replace reading with those activities.

If you’re worried about the cost of books, check ‘em out at the Skyline library in front of Tony's office.

Title Author
Customer Service  
Fabled Service Betsy Sanders
Customer for Life Carl Sewell
Delivering Knock Your Socks Off Service K. Anderson & R. Zemke
The Customer is the CEO Forler Massnick
Raving Fans Ken Blanchard
Gung Ho K. Blanchard & S. Bowles
Building Your Company's Good Name David Young
   
Business Acumen  
Power of Nice R. Shapiro & M. Jankowski
Father, Son & Company Thomas J. Watson
Thriving on Chaos Tom Peters
The Loyalty Effect Frederick Reichheld
Danger in The Comfort Zone Judith Bardwick
Built To Last J. C. Collins & J. Porras
Direct from Dell Michael Dell
Jack Welch and the GE Way Jack Welch
Business at the Speed of Thought Bill Gates
Only the Paranoid Survive Andy Grove
The Discipline of Market Leaders Michael Treacy & Fred Wilisma
   
Sales  
The Richest Man in Babylon George Samuel Clason
Swim With The Sharks Without Getting Eaten Alive Harvey McKay
Hardball Selling Robert Schuller
How To Get Your Point Across in 30 Seconds or Less Milo O. Frank
Influencing With Intergrity Genie Z. Laborde
Modern Persuasion Techniques Donald Moine
The Greatest Salesman in the World Og. Mandino
Spin Selling Neil Rackhamm
Competing for the Future Hamel & Pralahad
Road Map: How to Understand, Diagnose and Fix Your Organization Dean Meyer
Competitive Strategy Michael Porta
Reengineering the Corp James Champy & Michael Hammer
Corporate Lifecycles Ichak Adizes
Changing the Game:  Organization Transformations of the First, Second and Third Kinds Eric G. Flamholtz & Yvonne Randle
   
Self Improvement  
Think and Grow Rich Napoleon Hill
Psychology of Winning Dennis Waitley
How to Win Friends and Influence People Dale Carnegie
Leadership is an Art Max De Pree
On Becoming a Leader Warren G. Bennis
Leadership Secrets of Attila the Hun Wess Roberts
Your Inner Child of the Past W. Hugh Missildine
Games People Play Eric Berne
I'm OK your OK Thomas Harris
Staying OK Amy Bjork Harris
Scripts People Live Claude Steiner
The Winner Within Pat Riley
The Road Less Traveled M. Scott Peck
Total Self Confidence Anthony Scott
The Sky's the Limit Wayne Dyer
Born To Win M. James & D. Jongeward
Psychocybernetics B. Sommer & M. Falstein
Unlimited Power Anthony Robins
The Seven Habits of Highly Effective People Stephen Covey
Emotional Intelligence Daniel Goldman
The Dog Ate My Homework Vincen Barry
The Art of War Sun Tzu
Leaders W. Bennis & B. Nanus
Servant Leadership Robert K. Greenleaf
The 21 Irrefutable Laws of Leadership John C. Maxwell & Z. Ziegler
Success is a Choice Rick Pitino
Birth Order Book Kevin Leman
Awaken the Giant Within Anthony Robbins
   
Advance Business Operations  
The Balance Scorecard Robert Kaplan & David Norton
Jamming John Kao
Best Practices Robert Hiebeler
The Fifth Discipline Peter M. Serge
Circle of Innovation Thomas J. Peters
The Goal Eligahu M. Goldratt
The 8 Practices of Exceptional Companies Jac Fitz-Eng
   
Management  
Topgrading: How Leading Companies Win by Hiring, Coaching and Keeping the Best People Bradford Smart
One Minute Manager Blanchard
Management for the 21st Century Peter Drucker
On Love & Profit James Aubrey
Jobshift William Bridges
Managing Transitions William Bridges
Power Up:  Transforming Organizations Through Shared Leadership David Bradford & Allen Cohen
Win-Win Partnerships:  Be on the Leading Edge With Synergistic Coaching Steven Stowell & Matt Starcevich
Transforming the Way We Work Edward Marshell
Reaching the Peck Performance Zone:  How To Motivate Yourself and Others to Excel Gerald Kushel
Bringing Out the Best In People Aubrey Daniels
Company of Heroes Herry P. Sims, Jr. & Charles Manz
   
Career Management  
Up The Organization Townsend
The Power of Alignment Labovitz & Rosansky